Returns & Exchanges
At Cutlery and More, we stand behind the quality of our premium kitchenware and offer a 30-day hassle-free return policy for unused items in their original packaging. We want to ensure you have the perfect tools for your culinary journey, so we make the exchange process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the cutlery or cookware items you wish to return.
Prepare the Package
Carefully pack your items in their original manufacturer's box and place them inside a sturdy shipping carton with the provided packing slip.
Ship It Back
Affix the pre-paid shipping label to your package and drop it off at any authorized carrier location, ensuring all old labels are covered.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing